If you are coming to the end of your current broadband contract use our broadband availability checker to find out if you can connect to our fixed wireless broadband network. If our fixed wireless broadband network is available you can arrange installation without the loss of connection!
Refer a friend
The scheme helps your friends and family to connect with super fast broadband using Opus Broadband fixed wireless technology when you refer a friend you and your friend (if they can connect to Opus Broadband fixed wireless broadband network) benefit from a free month of credit on your Opus Broadband account.
Areas of Bolton
Opus Broadband is available in the following areas for Bolton:
Bolton Town Centre
Bradshaw
Halliwell
Ainsworth
Walshaw
Little Lever
Being able to access video conferencing and augmented reality models of customers' designs and working with the latest digital technologies allows engineering businesses to communicate with their customers without having to attend costly site visits, particularly overseas.
Connectivity Enhancement
Improved connectivity means manufacturing and production lines can communicate easily remotely whilst ensuring updates and programs can be loaded securely when the facilities are in shutdown.
Network Revitalization
Many businesses particularly engineering and manufacturing have old infrastructure that needs updating our Business Broadband team can help update your network and broadband connection.
Internet for everyone
Bridging the digital divide in Bolton
Our Internet for Everyone program provides broadband connections for families
and
individuals currently unable to connect to the internet where they live.
We work with referral partners throughout Bolton.
Find out more about our scheme below
Who we help
Internet for Everyone helps communities and community groups to connect with the internet using our digital inclusion program. To take part in the program reach out to one of our local partners who can help you get connected to the internet.
Any organisation can apply to be a referral partner simply complete the contact form on our Internet for Everyone page and our Internet for Everyone team will get in contact with you to start the application process.
How we help
We help different community groups connect to the internet using our fixed wireless broadband network.
To apply simply contact one of our referral partners, all you have to do is to complete a simple application form (if you need help completing the form our referral partner will be able to help you).
In some cases, we have been able to help schools provide pupils with hardware to connect to the internet and allow pupils to carry on education remotely.
What is the installation process?
When we receive an application from one of our referral partners the only difference between an Internet for Everyone installation and customer installation is we call to arrange the installation date. From this point onwards installation and connection are the same for all of our customers.
You need to give us your address and telephone number. If you give us your mobile number you can also book your installation time and date online)
Select your package
If you have accepted cookies (not the biscuits sorry!) you can go away and check which package is best for you, when you return to our website you will be able to carry on with your order.
Add Optional Features
Choose any add-ons available with the broadband package you have selected. You will find details about each add-on on the page after you have selected your broadband package.
Confirm Details
Please confirm your contact details, including your date of birth. At this stage set up your direct debit details. You will be able to update your contact us details when your account is created.
Arrange your installation date.
If you have give us your mobile phone number you can book an appointment on our website. If you have not given us your mobile phone details we will call you to arrange the appointment.
Refer a friend scheme
Once your account is connected, join our refer-a-friend program. Full details are available on MyAccount. Refer friends and family, and earn rewards when you both qualify!
Opus Broadband Frequently Asked Questions
Currently in Bolton our fastest broadband connection is 300 Mbps. You can choose a lower speed if you wish. Speeds are limited by the network technology available to your address this is why we need your postcode and address to show you the broadband packages available at your address.
In Bolton you can connect to our network using fixed wireless technology. This means you do not need a landline to connect to our broadband network.
In Bolton, our broadband is supplied via fixed wireless technology. You could have broadband supplied via your telephone line as well. This would mean you could have two different broadband suppliers. Normally only business customers need more than one broadband supplier
For most customer support questions our customers can log into their account and find the answers to their questions. We use SMS messages to alert our customers if there is a network outage or planned maintenance. Our customers can update their mobile phone numbers in their My Accounts settings.
Our installation engineers will set up your devices for you but we will also provide you with an information pack that you can use to connect additional devices in the future. When you arrange your installation online you have the chance to tell us which devices you need help setting up.
We use SMS messages to advise your customers if there is any planned maintenance that could affect their broadband connection or if there is a network outage for any reason. By providing your mobile phone number you can also book your installation online, this means you will get connected quicker!
Our network delivery depends on finding your address and checking you can connect. Initially, we do this by checking your address and postcode. In most cases, this is enough information to arrange your installation. We also carry out more detailed checks before installing our broadband at your property.
We use a database supplied by Royal Mail to validate postcodes and addresses. In some cases, this database is out of date. If you are in a new development your postcode may not be updated correctly. Contact our customer service team who can help you get your address validated and arrange your installation.
Part of the process for signing up for a new broadband deal, regulated by OfCom requires us to send you documents. We choose to do this via e-mail so the installation process can be as quick and easy as possible. You can update your e-mail address in your My Account at any time as well as your marketing preferences.
We can only guarantee the broadband speed to the first router in your network. The technology used in your devices to connect to either Wi-Fi or ethernet (cable) will determine the speed your device can connect to your home broadband network. This is the same for all broadband suppliers!
